Abandoned Cart
An abandoned cart is a shopping cart that contains selected items but does not become a completed order within the merchant’s defined…
Merchants & E-commerce
Commerce, checkout, customer payments and merchant operations.
184Terms
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Terms (184)
Active Subscription
An active subscription is a subscription currently recognized as providing or being eligible to provide ongoing service under the business’s defined state…
Annual Recurring Revenue (ARR)
Annual Recurring Revenue (ARR) is the annualized value of recurring subscription revenue under a defined measurement policy. It normally excludes one-time fees…
Automatic Renewal
Automatic renewal is a subscription rule that extends service for another term unless the customer or merchant cancels according to the agreed…
Average Order Value (AOV)
Average Order Value is the average monetary value of orders during a defined period. It is usually calculated as eligible order revenue…
Average Revenue Per Account (ARPA)
Average Revenue Per Account (ARPA) is the revenue attributed to a defined set of customer accounts divided by the number of eligible…
Average Revenue Per User (ARPU)
Average Revenue Per User (ARPU) is qualifying revenue divided by the number of eligible users in the same period. It is commonly…
B2B Merchant
A B2B merchant sells goods, services, software, or access primarily to other businesses rather than individual consumers. Transactions often involve negotiated pricing,…
B2C Merchant
A B2C merchant sells goods, services, subscriptions, or digital products primarily to individual consumers. The transaction is usually governed by published prices…
BigCommerce
BigCommerce is a hosted commerce platform used to create and operate online stores, manage catalogs, carts, checkout, orders, customers, and integrations. Merchants…
Billing
Billing is the process of calculating, documenting, issuing, adjusting, and tracking amounts a customer or account owes for goods, services, usage, or…
Billing Account
A billing account is the customer or organizational record against which charges, invoices, credits, payment methods, tax details, and balances are managed.…
Billing Currency
Billing currency is the currency used to calculate and state a customer’s billed amount. It may match the customer-facing presentment currency, the…
Billing Cycle
A billing cycle is the repeating period used to group billable activity and determine when charges are calculated, invoiced, or collected. It…
Billing Error
A billing error is an incorrect, incomplete, duplicated, delayed, or unauthorized billing result. It can affect price, quantity, tax, discount, usage, currency,…
Billing Interval
A billing interval is the frequency at which a recurring charge or billing event repeats, such as daily, weekly, monthly, quarterly, or…
Billing Operations
Billing operations are the recurring processes that keep billing accurate, timely, collectible, and explainable. They include configuring prices and rules, closing periods,…
Billing Plan
A billing plan is a reusable commercial configuration that defines how and when a product or service is billed. It can specify…
Billing Platform
A billing platform is software that manages pricing, subscriptions or contracts, usage, invoices, credits, payment collection workflows, customer balances, and billing reports.…
Billing Profile
A billing profile is a stored set of billing details or preferences associated with a customer, account, store, or transaction context. It…
Billing Proration
Billing proration is the calculation of a partial charge or credit when a price, quantity, plan, or service period changes before the…
Billing Recovery
Billing recovery is the process of collecting revenue after an expected charge fails or remains unpaid. It can include retries, payment-method updates,…
Billing Rule
A billing rule is a defined condition or calculation instruction that determines whether, when, and how an amount is billed. Rules can…
Billing Schedule
A billing schedule is a planned sequence of dates or milestones on which invoices, charges, credits, or billing changes are expected to…